Privacy Policy

Visary is operated by Dynamic 360 Solution LTD ("Visary", "we", "us", "our"), the data controller for the personal data described in this policy. Registered in England and Wales, company number 15306260. Registered office: 128 City Road, London, England, EC1V 2NX.

This policy covers all Visary services, which share one Visary account:

• The Visary website — visa-sponsored job listings, CV tools and job applications.
• The Visary app — tracking your visa route, documents, absences and dependants, and connecting with immigration solicitors.
• Visary Life in the UK — an app to help you prepare for the Life in the UK test.

Your Visary account (all services)

• Your name, email address and password. Passwords are handled by our authentication provider and are never stored in readable form.
• If you sign in with Apple or Google, the name, email address and account identifier they share with us. With Apple you can choose to hide your email address.
• A profile photo, if you add one.

Visary website

• CV details, work history, education, skills and job preferences you add.
• Jobs you view, save and apply for, including applications made through auto-apply if you switch it on.
• Documents and text you submit to CV and AI tools.

Visary app

• Your visa route, case details, visa periods, absence records, dependants and the documents you upload.
• Details you submit when requesting quotes from, or sending your case to, a solicitor.
• Location — only if you allow it, and only for visa routes with absence limits. Your phone checks which country you are in, roughly once a day, so we can remind you to log an absence. This check happens on your device; we do not store your location.
• A push notification token, so we can send you notifications you have allowed.

Visary Life in the UK

• Your study progress — test scores, answers, streaks, starred cards, notes, highlights and settings — is stored on your device only. We do not upload it to our servers, so it is not restored if you reinstall the app or change phone.
• Study reminders are scheduled on your device. "Read aloud" uses your device's built-in speech engine.
• We store your account details and whether you have Premium access (see Purchases below).

Purchases

• On the website, payments are processed by Stripe. In the apps, purchases are made through the Apple App Store or Google Play.
• We never receive your full card details. We receive and store what we need to give you access: the product, purchase and expiry dates, and subscription status. In the apps this is managed by RevenueCat and linked to your Visary account ID.

Usage and device data

• Pages and screens visited, features used, search queries, IP address, device type, operating system and app version.
• Crash and error reports from the Visary app, to help us fix problems.
• Session recordings in the Visary app — a visual replay of how the app is used, so we can see where people get stuck and what happened before an error. Text you type, images, documents, BRP numbers and solicitor messages are hidden in recordings.
• You can turn off usage analytics and session recordings in the Visary app at any time: Profile → Share usage analytics.

Communications

• Messages, feedback and bug reports you send us, and your email preferences.

We use your data to:

• Create and secure your Visary account and let you use it across our services.
• Provide the features you use — job search and applications, CV tools, visa tracking, solicitor requests and Life in the UK study tools.
• Give you access to Premium features you have paid for, on every device where you sign in.
• Send emails and notifications you have asked for, such as job alerts and reminders.
• Send service messages, such as security alerts, receipts and policy updates.
• Understand how our services are used, and fix bugs and crashes.
• Measure how well our app advertising works (see section 5).
• Prevent fraud and misuse, and comply with our legal obligations.

Under UK GDPR, we rely on the following legal bases:

• Contract — to provide your account, the features you use and the purchases you make.
• Legitimate interests — security, fraud prevention, analytics, crash reporting and improving our services, balanced against your rights.
• Consent — marketing emails, location, push notifications, optional cookies and app tracking where we ask for it. You can withdraw consent at any time, in your settings or by contacting us.
• Legal obligation — for example, keeping financial records.

Immigration information can be sensitive. We only use it to provide the features you choose to use, and we only share it with a solicitor or employer when you ask us to.

We do not sell your personal data. We share it only with:

• Service providers who process data for us under contract:
  • Google Firebase and Google Cloud — accounts, databases, server functions, crash reports and push notifications.
  • Vercel — website hosting.
  • Stripe — website payments.
  • RevenueCat — managing in-app purchases and subscription status.
  • Resend — sending emails.
  • PostHog — product analytics, session recordings and error reports.
  • Anthropic — AI features. Only the content you submit to an AI feature is sent.
• Apple and Google — when you sign in with them or buy through their app stores, under their own privacy policies.
• TikTok — the Visary app sends anonymous events, such as an install or sign-up, so we can measure our TikTok adverts. We do not send your name, email or account ID. On iPhone we ask your permission first.
• Solicitors — only when you choose to request quotes or send your case to a firm.
• Employers — only when you apply for a role, use auto-apply, or opt in to profile visibility.
• Legal authorities — where required by law or court order.
• Business transfers — if our business is merged or sold, under appropriate confidentiality terms.

We keep your data for as long as your account is open. You can delete your account at any time in any Visary app or on the website. Because it is one shared account, deleting it removes your data from all Visary services.

After deletion we remove your personal data within 30 days, except where we must keep it longer by law (for example, financial records for 6 years under UK tax law).

Life in the UK study progress stays on your device until you reset it in the app or uninstall the app. Records of app store purchases are also kept by Apple, Google and RevenueCat under their own policies. Deleting your account does not cancel an app store subscription — cancel it in your App Store or Google Play settings.

Under UK GDPR you have the right to:

• Access — request a copy of the data we hold about you.
• Rectification — correct inaccurate or incomplete data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — ask us to limit how we use your data.
• Portability — receive your data in a machine-readable format.
• Object — object to processing based on legitimate interests.
• Withdraw consent — at any time for consent-based processing.

To exercise any of these rights, email us at privacy@visary.co.uk. We will respond within one month. You also have the right to complain to the Information Commissioner's Office (ICO).

Our services are for adults. You must be at least 18 to create a Visary account, and we do not knowingly collect data from children. If you believe a child has given us their data, please contact us and we will delete it.

On the website we use strictly necessary cookies to keep you signed in and secure. These don't need your consent.

With your consent we also use advertising cookies set by Google AdSense, which shows ads on the website and may use cookies to measure and personalise them. These are only set if you choose Accept in our cookie banner. You can change your choice at any time using Cookie settings in the website footer, or by clearing cookies in your browser settings.

Our website analytics (PostHog) run in cookieless mode and don't store cookies or other data on your device.

Our apps use device storage for the same purposes, for example to keep you signed in and to save your settings and study progress on your device.

We use industry-standard security measures, including encryption in transit (HTTPS), secure authentication and access controls. No method of transmission or storage is 100% secure, but we take all reasonable steps to protect your data.

Some of our service providers process data outside the UK, including in the United States. Where they do, we rely on safeguards approved under UK law, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or the UK–US data bridge.

We may update this policy from time to time. We will tell you about significant changes by email or in our apps. The "last updated" date at the top of this page shows the latest revision.

For any privacy questions or requests, contact Dynamic 360 Solution LTD at: privacy@visary.co.uk